Registration & Account Setup

Step-by-Step Signup Flow

1. Click Register — Open westio-au.com and click the Register button in the top navigation bar on any page.
2. Email & Password — Enter a valid email address and create a strong password (minimum 8 characters, mix of letters, numbers, and symbols recommended). This email address will be used for account verification and communication.
3. Personal Details — Provide your full legal name as it appears on your government ID, your date of birth (you must be 18 or over), and your current residential address in Australia.
4. Currency Selection — Choose AUD (Australian Dollar) as your account currency. This sets your default for deposits, withdrawals, and game play. Currency cannot be changed after the account is created.
5. Verify Your Email — Check your inbox for a verification email from Westio. Click the link in the email to confirm your address and activate the account. Check spam if it does not arrive within a few minutes.
6. Make Your First Deposit — Go to the Cashier section, select a payment method, and deposit A$30 or more. The 100% welcome bonus up to A$3,000 and 150 Free Spins are applied to your account automatically.

KYC Requirements

Westio verifies each player's identity before processing the first withdrawal. The KYC process requires:

• Photo ID — Australian passport, driver's licence, or proof-of-age card (valid, not expired)
• Proof of address — Utility bill, bank statement, or government letter dated within 90 days
• Payment verification — Card scan (front only, last four digits visible) or e-wallet account screenshot

Documents are uploaded in the Verification section of your account. Processing takes 24–48 hours under standard conditions. Submitting KYC documents early — before you need to withdraw — avoids delays later. Higher-value activity may prompt a source-of-funds request from the compliance team.

Security Setup: 2FA & Login Protection

After registration, Westio strongly recommends enabling two-factor authentication (2FA) from your account security settings. 2FA adds a second verification step at login — a one-time code delivered to your mobile device — making it significantly harder for an unauthorised party to access your account even if they obtain your password.

Password recovery is available via the registered email address. If you cannot access the recovery email, contact the 24/7 support team via live chat for identity-verified account recovery. Account lockout protection is active — repeated failed login attempts trigger a temporary lock with a reset code sent to your registered email.

Never share your password, bonus codes, or account credentials with anyone, including support agents. Westio support will never ask for your password.